We loved how helpful the staff was when our luggage got lost. They really went the extra mile to help us track it down. Plus, being right next to the old town made it super easy to check out the Christmas Markets and explore with our two teenagers.

WiFi was slow and unreliable, but luggage storage was convenient during our stay.

The location is superbly positioned near the old town, making it easy to explore nearby attractions. The staff were genuinely helpful, especially when they assisted in tracking my lost luggage. However, several aspects were disappointing, notably the inconsistent WiFi, which struggled with connectivity, and the broken elevator that hindered convenience. Additionally, the stained corridor carpets were concerning, detracting from the overall elegance of the place.

Centrally located but no kettle for coffee.

The breakfast was honestly fantastic! Plenty of choices and delicious. The location is super central, but the parking situation was a real headache. 😩

The location is incredibly convenient for exploring Augsburg, being just a short walk from the main attractions.

The elevator was out of service during our stay, which made accessing our room on the upper floors quite inconvenient.

We thoroughly enjoyed our stay thanks to the hotel's prime location right on the Rathaus square, making it easy to explore the city. The staff were exceptionally friendly and helpful, ensuring we felt at home during our visit. The breakfast spread was outstanding, providing a delightful start to our mornings with a variety of options.

Unfortunately, the parking situation was quite cramped, making it a bit challenging to maneuver our family vehicle.

An exceptional stay with a perfect location in the heart of Augsburg. the modern amenities were a plus. Ground-level underground parking made access seamless, and the staff went above and beyond, even allowing post-checkout garage access. Breakfast options were good, though improvements could be made.

Had a fantastic time with friends! The location made it easy to visit the old town and the Peace Hall. Rooms were basic but comfortable enough for a group stay. Friendly staff was always willing to help us out. The laundry service was super convenient and reasonably priced. Breakfast was solid, giving us energy for our daily adventures.

The WiFi was pretty unreliable during our stay, which made checking in for our flights a bit of a hassle.

A lively receptionist greeted us upon arrival, setting a positive tone for our stay. The location was unbeatable for exploring nearby attractions, and the underground parking was convenient. However, the elevator was broken during our visit, and the Wi-Fi was frustratingly slow. The breakfast buffet had a great selection, including delicious seasonal salads, and the staff was incredibly friendly, even allowing us to keep our car in the garage post-checkout.

the location is perfect for exploring, but the wi-fi is very slow.

Weak WiFi but excellent location and good breakfast made our stay enjoyable

friendly staff, solid breakfast, weak WiFi

Loved the quiet courtyard location, modern facilities, and close proximity to the city tours. Made exploring super easy!

Couples looking for a cozy spot

The breakfast was top-notch! ! They had everything from scrambled eggs to fresh pastries. The staff were super friendly, always ready to help.

It wasn’t cheap, but it was acceptable.